Without releasing the at t key press and hold the ok key simultaneously.
At t u verse cable box volume.
Press and hold the at t key on the remote control.
Then it ll control the internal volume of the stb by using the volume buttons.
If it s just a single channel return to the channel and see if the sound has returned.
Before calling tech support.
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When you do this the max volume on the box will show as 25.
First check if there is loose cables on the back of your tv sound system and stb.
Make sure all connections are secure between your receiver and your tv.
Turn on your tv.
You have to reset the uverse remote so that it isn t programmed to control a tv.
Geographic and service restrictions apply to at t internet and u verse tv services.
Your tendency is to think there is something wrong with your uverse cable box and you want to call tech support.
If necessary refer to your tv s manual to change the input.
Plug your at t u verse receiver into the wall to give it power.
Release both the at t key and.
When you re finished just program back for your tv.
In fact with cable i didn t have this issue and the cable box was hooked up in exactly the same way to both tvs.
Tune to another channel to see if the volume issue is limited to just this channel or all channels.
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To program your remote to control the u verse volume follow these instructions.
Watch this at t u verse tv support video for common solutions if you re experiencing a problem with your u verse tv picture or sound quality.
And when you check the volume of your tv or sound system the volume is maximized.
Not all speeds available in all areas.
You may need to turn the volume up on the at t u verse cable box.
It may be a problem with the station provider and not u verse.
Forums us isps non cable at t u verse low volume.
First turn your tv volume to about halfway.
New approved residential customers only.